Terms and Conditions

Effective January 1, 2026

Bedrock Moreno Valley Concrete Company, morenovalleyconcretecompany.com, office@morenovalleyconcretecompany.com

Accepting these terms

These terms cover your use of this website and any work you hire Bedrock Moreno Valley Concrete Company to do. By using the site, asking for an estimate or booking a job with us, you agree to them. If you don't agree, please don't use the site or book work through it.

"We," "us" and "our" mean Bedrock Moreno Valley Concrete Company and our crew. "You" means the person using the site or hiring us, and "your property" means the place where the work is done.

If a written estimate or contract signed by both of us says something different from these terms, that signed document controls for that job.

What we do

We're a concrete contractor in Moreno Valley, CA, and we pour and repair driveways, patios, walkways, steps, garage floors, foundations, footings and other concrete work for homes and businesses in Moreno Valley and the cities around it. You can read more about our crew on our About page and see our full list of services from the home page.

The descriptions on this site are general. They explain how this kind of work usually goes, and they aren't a promise about your job. Your job is defined by the written estimate or contract we give you, including what's in it and what's left out.

We're licensed and fully insured. You're welcome to ask us for proof of both before work starts.

Estimates and pricing

Estimates are free, given at your property and obligation-free. We usually respond to a request within 1 business day.

An estimate is based on what we can see and measure on the day we visit, including the size of the area, how much old concrete has to come out, access for our equipment and the finish you choose. Some conditions stay hidden until the old slab is broken out and the ground underneath is open, such as soft or wet soil, old fill, roots, buried debris or pipes in the way.

If we find a hidden condition that changes the work or the price, we'll stop, show it to you and explain your options before going further. We won't charge for extra work you haven't approved, and any change to the scope or price will be put in writing.

Unless the estimate says otherwise, it's good for 30 days because material and fuel costs change. Prices on this site, if any appear, are general information and not an offer.

Scheduling, weather and cancellation

We'll give you a start date when you accept the estimate, and we'll do our best to keep it. Concrete depends on the weather, so we may move a pour because of rain, high heat, wind or other conditions that would weaken the slab or spoil the finish. Supplier delays, permit or inspection timing and safety issues on site can also move the schedule, and we'll tell you as soon as we know.

You agree to give us clear access to the work area on the scheduled day, which means moving vehicles, furniture and other items and keeping pets and children away from the work. You're also responsible for telling us about anything buried in the area that you know of, such as sprinkler lines, private utility lines or septic parts.

Fresh concrete needs time to cure, which is the waiting period while it hardens and gains strength. We'll tell you when it's safe to walk on and drive on. Using it sooner can crack or mark the surface, and damage caused that way isn't covered.

You can cancel at no charge any time before we've ordered materials or started work. If you cancel after that, you agree to pay for materials already ordered that can't be returned and for work already done. If we have to cancel, we'll return any deposit for work not yet done.

Payment

Payment terms for each job are written in your estimate or contract, including any deposit, progress payments and the final balance. Unless your contract says otherwise, the final balance is due when the work is complete.

Any deposit we ask for will follow California law on home improvement deposits. If a payment is late, we may pause work until it's made, and you agree to pay reasonable costs we incur to collect an unpaid balance, as allowed by law.

What concrete will and won't do

Concrete shrinks as it dries and moves with heat, cold and the ground under it, so some small cracks are normal and expected. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line, and we prepare the base the slab sits on to help prevent bigger problems. Neither one can stop all cracking.

Color, texture and finish can vary from one pour to the next and from samples or photos, because concrete is a natural material made in batches. Small differences in shade, hairline cracks, minor surface wear and some standing water on a slab that is close to flat are not defects.

Any warranty we give for a job will be written in your contract, along with what it covers and how long it lasts. Apart from that written warranty, and to the extent the law allows, we make no other promises about the work, stated or implied.

What our warranty doesn't cover

Unless your contract says otherwise, a warranty doesn't cover damage from loads heavier than the slab was built for, using the slab before it has cured, de-icing salts or harsh chemicals, tree roots, earth movement or flooding, changes to drainage or grading made by others after we leave, or work done on the slab by someone else.

Limits on our liability

To the extent the law allows, our total liability for any claim about a job is limited to the amount you paid us for that job. We aren't liable for indirect or consequential losses, such as lost use of your driveway, lost rent or lost profits.

We'll take reasonable care around your property, and we're responsible for damage our crew causes through carelessness. We aren't responsible for damage to buried lines or other items you didn't tell us about and that weren't marked, or for wear on lawns and landscaping that comes with normal equipment access to the work area.

Nothing in these terms limits any right you have under California law that can't be waived.

Using this website

We try to keep the information on this site accurate and current, but it's provided as is, for general information, and it isn't professional advice for your property. We don't promise the site will always be available or free of errors.

The text, photos and design on this site belong to Bedrock Moreno Valley Concrete Company or are used with permission. You may view and share pages for personal use, but you may not copy them for commercial use without our written permission.

Links to other websites are offered for convenience. We don't control those sites and aren't responsible for what's on them.

Settling disagreements

If you're unhappy with our work or a bill, please call us first at (951) 518-9186 or reach us through our Contact page. Most problems get sorted out quickly once we come back out and look at them together.

If we can't settle it that way within 30 days, either of us may take the dispute to a court with jurisdiction in Riverside County, California, including small claims court where the amount allows. Either of us may also suggest mediation first, and if we both agree, we'll share its cost equally.

Governing law

These terms, and any work we do for you, are governed by the laws of the State of California, without regard to rules that would apply another state's law.

Changes to these terms

We may update these terms from time to time, and the new version takes effect when it's posted on this page. Changes won't affect a job already covered by a signed estimate or contract unless we both agree in writing.

If any part of these terms is found unenforceable, the rest stays in effect.

Questions about these terms

If anything here is unclear, call us at (951) 518-9186 or send a message through our Contact page, and we'll explain it before you book any work.